Store FAQ & Policies
We care about our customers! Keeping you in the know and providing you with information! More questions or concerns? Email us- eclecticmamaco@gmail.com
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FYI
- All jewelry is made with stainless steel and is hypoallergenic.
- Some items may contain small parts and should be kept away from small children and/or supervised appropriately.
- All natural wood items are...just that! Natural! A good way to keep some of your natural items protected and safe are using an oil such as linseed oil, olive oil or coconut oil.
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Returns & Exchanges
While many items are custom or wearable, they aren't eligible for refunds or exchanges. Customer satisfaction is a top priority. If you have any issues please do not hesitate to reach out so that we can make it right! We will work something out!
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Shipping
Once a package has been shipped it is in the hands of USPS or UPS. Delivery time may vary, please account for that when ordering. TAT does NOT include shipping time from the postal service to you. HOWEVER, if a package is lost, stolen or damaged please let me know so I can file an appropriate claim!